Help

On our help pages you can easily find everything you need to know about HUGO BOSS and about making a purchase at the HUGO BOSS Online Store. You can choose from the following help topics by clicking below.

Flexible payment

Pay simply and securely with:

• • American Express
• • MasterCard
• • VISA
• • Discover

Size Charts

Free Returns

HUGO BOSS will gladly accept any merchandise purchased from the HUGO BOSS Online Store, free of charge, in-store and online. To receive free return shipping, you must use the prepaid UPS return shipping label included with your order.

The item(s) must be in its original, unwashed condition and returned within 30 days of delivery for a full refund.

Standard Shipping

Following credit card authorization and verification of information, you will receive your order within approximately five to seven business days (Monday through Friday, not including holidays).

Express Shipping

Orders placed with express shipping Monday through Friday (excluding holidays) before 1:00 PM ET / 10:00 AM PT will arrive within two business days, pending credit card authorization and verification. Orders placed with express shipping Monday through Friday after 1:00 PM ET / 10:00 AM PT, or on weekends and holidays, will arrive within two to three business days. *

* Subject to your order being approved and in stock.

* Fragrances are NOT available for express shipping.

Order Security

We protect your data using modern encryption technology and make your online order as safe and secure as possible.

Your order and credit card details are encrypted using SSL (Secure Socket Layer) and 3D Secure procedures before they are sent to us; meaning that they are protected against third party use.

All personal data is handled confidentially.