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Terms & Conditions

1. Introduction

Welcome to www.hugoboss-store.com, the United States online store of HUGO BOSS (hereinafter the " HUGO BOSS Site" or “Site”), which is operated by HUGO BOSS Fashions, Inc., 601 West 26th Street, New York, NY 10001 (hereinafter referred to as "HUGO BOSS”, “we”, “us” or “our”). The following terms and conditions and any other terms and conditions, agreements or policies set forth in the Customer Help Center or incorporated by reference, including without limitation, the Privacy Statement, (collectively the “Terms and Conditions”) govern your access to and use of the HUGO BOSS Site and sales of products offered on the HUGO BOSS Site.

2. Scope

These Terms and Conditions only cover the web pages at www.hugoboss-store.com that we control and on which we display a direct link to these Terms and Conditions. They do not apply to any other web page including, without limitation, web pages at www.hugoboss.com

3. Liability, disclaimer

3.1

You are responsible for all your activities on and in connection with the HUGO BOSS Site.

 
3.2

The HUGO BOSS Site is provided to you strictly on an “as is” basis, without warranties of any kind, either express or implied, statutory or otherwise. No written information given by HUGO BOSS shall create any warranty.

 
3.3

While HUGO BOSS continues to make every effort to ensure that the photographs displayed on the HUGO BOSS Site are faithful reproductions of the original products, variations may occur due to the technical and color resolutioncharacteristics of your computer. HUGO BOSS shall not be liable for the eventual inadequacy of the graphic representations of HUGO BOSS products displayed on the HUGO BOSS Site owing to the above mentioned technical issues.

 
3.4

Please see "Product Guarantees" for details of HUGO BOSS’ product warranties.

 
3.5

HUGO BOSS will ensure proper care and maintenance of the HUGO BOSS Site. However, HUGO BOSS gives no guarantee that the HUGO BOSS Site will be accessible at all times. HUGO BOSS also does not guarantee that the HUGO BOSS Site will always be in the most up-to-date condition and free of defects. It is possible that delays, transcription errors or even misinformation could occur. HUGO BOSS takes all possible steps to ensure the accuracy and timeliness of the information included on the Site, but cannot absolutely guarantee the accuracy, completeness or timeliness of the information provided on the Site.

 
3.6

IN NO EVENT, SHALL HUGO BOSS, OR ANY OF ITS AFFILIATES, AND ITS AND THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, REPRESENTATIVES OR LICENSORS OR SUCCESSORS OR ASSIGNEES OF EACH BE LIABLE HEREUNDER, UNDER ANY THEORY OF LIABILITY WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE AND STRICT LIABILITY) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OR FOR LOSS OF PROFITS, REVENUE, DATA OR PROGRAMMING, WHETHER IN AN ACTION IN CONTRACT, TORT, PRODUCT LIABILITY, STATUTORY OR OTHERWISE (EVEN IF HUGO BOSS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF (A) YOUR USE OF THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY LOSS OR DAMAGE CAUSED BY ANY RELIANCE ON, OR ANY DELAYS, INACCURACIES, ERRORS OR OMISSIONS IN, ANY INFORMATION ACCESSED ON OR THROUGH THE SITE, (B) ANY TRANSACTION ENTERED INTO THROUGH OR FROM THE SITE, (C) YOUR INABILITY TO USE THE SITE FOR WHATEVER REASON, INCLUDING, BUT NOT LIMITED TO, COMMUNICATIONS FAILURE OR ANY OTHER FAILURE WITH TRANSMISSION OR DELIVERY OF ANY INFORMATION ACCESSED ON OR THOUGH THE SITE, (D) THE DELETION, CORRECTION, DESTRUCTION, DAMAGE, LOSS OR FAILURE TO STORE ANY INFORMATION, (E) THE USE OF ANY PRODUCTS OR SERVICES OBTAINED ON OR THROUGH THE SITE, (F) UNAUTHORIZED ACCESS TO THE SITE AND UNAUTHORIZED ALTERATION TO TRANSMISSIONS OR DATA, (G) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE, OR (H) ANY OTHER MATTER RELATING TO THE SITE.

 
3.7

Exclusive remedies. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISSATISFACTION, DEFECTS, ERRORS OR PROBLEMS REGARDING (A) THE SITE SHALL BE THAT YOU LEAVE THE SITE, AND (B) ANY PRODUCTS THAT YOU PURCHASE OR ATTEMPT TO PURCHASE VIA THE SITE SHALL BE AS EXPRESSLY SET FORTH IN OUR RETURN AND CANCELLATION POLICIES.

 
3.8

Force Majeure. Except for payment obligations, non-performance or late performance of either party shall be excused to the extent that performance is rendered impossible, commercially unreasonable, or delayed by strike, fire, flood, governmental acts or orders or restrictions, war, acts of terrorism, labor conditions, supply restrictions, communication or shipment problems, failure of suppliers, or any other reason where failure to perform is beyond the reasonable control of the non-performing or late-performing party whether or not similar to the foregoing.

 

4. User behavior

4.1.

As a user of the HUGO BOSS Site you are required to comply with the law of the State of New York and of the United States, and agree that any action resulting in connection with these Terms and Conditions will be brought in the U.S. District Court for the Southern District of New York.

 
4.2

In particular, you are not permitted to send (or otherwise make available) content over the HUGO BOSS Site or make it available which is libelous, defamatory, obscene, harmful or pornographic, or promotes violence, or violates privacy, infringes commercial protected rights or offer goods or services or solicits financial funds.

 
4.3

User activities, the purpose of which is to render the HUGO BOSS Site functionally defective or make use of it more difficult, are prohibited and could give rise to civil and criminal proceedings.

 
4.4

The HUGO BOSS Site (including its services) may also not be used for illegal purposes. It is prohibited to register third parties without their knowledge and explicit consent for the online store services or any other services, contests or sweepstakes advertised on the HUGO BOSS Site.

 

5. Copyright

5.1

All materials contained in the HUGO BOSS Site, including web pages, programs, graphics, images, trademarks, logos, sound, video, scripts and texts (“Content”) are intellectual property of HUGO BOSS or its affiliates. All rights are reserved. You may not reproduce, publish, distribute, display, modify, create derivative work from, or in any way, in whole or in part, the Content without the prior express written consent of HUGO BOSS.

 
5.2

Except as otherwise explicitly indicated on the HUGO BOSS Site, you should assume that everything which you see or read on this Site is subject to legal protection. Subject to these Terms and Conditions, and except as otherwise indicated on the HUGO BOSS Site, you may use, access, download, copy, store, manipulate, reformat, print or display any Content to which you have authorized access solely for your personal, informational and non-commercial use. No right, title and/or interest in any material, software or Content may be deemed assigned to you as a result of any such download or copying. Any copies must contain a copyright reference to HUGO BOSS. References given to protected rights must not be removed. Any commercial and/or public use of the Content or any part thereof is prohibited.

 
5.3

HUGO BOSS and its content providers shall have the exclusive right to authorize or prohibit, in their sole discretion, any reproduction, publication, distribution, display, modification, creation of derivative works from, or exploitation in any way of, in whole or in part, the Content. HUGO BOSS, its affiliates, and its content providers shall have the right, at any time, to claim the authorship of any Content posted on the HUGO BOSS Site and to object to any use, distortion or other modification of such Content.

 
5.4

Any reproduction, publication, distribution, display, modification, creation of derivative works from, or exploitation in any way of, the Content expressly authorized in writing by HUGO BOSS, its affiliates, or their content providers shall be carried out by you for lawful purposes only and in compliance with all applicable laws and the Terms and Conditions.

 
5.5

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our copyright representative the written information specified below:

 
(a)

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.

 
(b)

A description of the copyrighted work that you claim has been infringed upon.

 
(c)

A description of where the material that you claim is infringing is located on the HUGO BOSS Site.

 
(d)

Your address, telephone number, and e-mail address.

 
(e)

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and

 
(f)

A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

 
(g)

Our copyright representative for notice of claims of copyright infringement can be contacted at the following e-mail address: customerservice@hugoboss-store.com

 

6. Trademarks, service marks and trade dress

6.1

The trademarks and logos, whether registered or not, displayed on the HUGO BOSS Site, including, without limitation, BOSS, HUGO, BOSS HUGO BOSS, HUGO HUGO BOSS and all derivative trademarks, are owned by HUGO BOSS or its affiliates. The domain names of the HUGO BOSS Site are registered domain names in the United States and in other countries owned by HUGO BOSS or its affiliates.

 
6.2

These and any other trademarks, service marks and trade dress of HUGO BOSS or its affiliates, including, but not limited to any mark that incorporates the above listed marks or the domain names of the HUGO BOSS Site, may not be used by you in connection with any product or service that does not originate with HUGO BOSS, in any manner that is likely to cause confusion among consumer, or in any manner that disparages, discredits or tarnishes HUGO BOSS or that dilutes the distinctive character of these trademarks.

 
6.3

All other trademarks, service marks and trade dress not owned by HUGO BOSS or its affiliates that appear on the HUGO BOSS Site are the property of the respective owners ("Third Party Owners"), who may or may not be affiliated with, connected to, or sponsored by HUGO BOSS or its affiliates.

 
6.4

HUGO BOSS, its affiliates and all Third Party Owners are entitled to the exclusive use of their respective trademarks, service marks and trade dress.

 
6.5

You are not authorized to use any of the trademarks, service marks and trade dress that appear on the HUGO BOSS Site in any manner for any purpose without the prior express written consent of HUGO BOSS or the respective Third Party Owner, as the case may be.

 

7. No license

7.1

Without the approval of HUGO BOSS or of its relevant licensor in writing, no license or other right to the use of the contents on the HUGO BOSS Site is granted either explicitly or implicitly or in any other way. Any unauthorized use of the materials is strictly prohibited and will be subject to civil and criminal prosecution by HUGO BOSS.

 
7.2

The viewing, printing or downloading of any graphic, form, document or other content from the HUGO BOSS Site grants you only a limited, nonexclusive and nontransferable license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any graphic, form, document or other content may be reproduced in any form or incorporated into any information system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). Any unauthorized use of the HUGO BOSS Site and their contents terminates the license granted hereby.

 

8. Submissions

8.1

All notices, proposals, ideas, feedback, comments, complaints and other contents which you provide to HUGO BOSS, will be regarded as provided on a non-confidential basis. HUGO BOSS reserves the right to use this information at its exclusive discretion. HUGO BOSS is not subject to any obligation (i) to treat the submissions as confidential or (ii) to respond to any submissions. You are responsible for ensuring that none of your submissions infringe the rights of third parties (including copyright, trademark, patent, commercial secrecy, privacy or other personal rights or intellectual property rights) and to that extent indemnify HUGO BOSS from all claims of third parties, including attorneys’ fees.

 

9. Privacy

9.1

The terms and conditions of our Privacy Statement govern the collection, processing and use of personal data collected from you in connection with your use of the HUGO BOSS Site.

 

10. Links

10.1

The HUGO BOSS Site contains links to other websites maintained by affiliates of HUGO BOSS (“Affiliated Sites”), including, but not limited to, links to www.hugoboss.com. These Affiliated Sites are not operated by HUGO BOSS Fashions, Inc., the operator of this Site, but by its affiliates. Please carefully read the terms and conditions of use and other policies of such Affiliated Sites. These Terms and Conditions do not apply to any Affiliated Sites.

 
10.2

In some circumstances, the Site will contain links to other websites (“Third Party Websites”). HUGO BOSS or its affiliates do not operate, control, endorse or guarantee the contents of any Third Party Websites. HUGO BOSS is not liable either for the accuracy of the content of these websites or for the material which can be obtained from these websites. You agree that HUGO BOSS and its affiliates are not responsible for any content, services and/or products provided by any Third Party Website. When you access any Third Party Website through a hyperlink posted on this Site, please carefully read the terms and conditions of use and other policies of such Third Party Website. These Terms and Conditions do not apply to any Third Party Website.

 
10.3

HUGO BOSS provides hyperlinks to Third Party Websites only for the convenience of users. By providing hyperlinks to Third Party Websites, HUGO BOSS does not recommend that its users access such Third Party Websites. YOU AGREE THAT YOUR USE OF ANY THIRD PARTY WEBSITE IS AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY HUGO BOSS OR ITS AFFILIATES, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT. IN NO EVENT SHALL HUGO BOSS OR ITS AFFILIATES LIABLE FOR DAMAGES ARISING FROM ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY WEBSITE OR FOR ANY INFORMATION APPEARING ON THIRD PARTY WEBSITES.

 

11. Purchase of products

11.1

Private use only. By submitting your order, you represent that you are purchasing for private household use only. We do not authorize any sale of our products outside the U.S. or any commercial resale. We reserve the right to reject orders and limit order quantities in our sole discretion.

 
11.2

Product information and availability. Without limiting the generality of the disclaimers and limitations set forth in these Terms and Conditions, given the unique nature of our products we cannot assume any liability or responsibility for any inaccuracies or errors, or for any loss or damage caused by or arising from your reliance on information obtained from or through this Site and we may change information at any time. We determine product availability upon receipt and automatic acknowledgement of orders.

 
11.3

Price, payment, taxes. By submitting your order via the Site, you agree to pay the purchase price for the items you selected plus shipping and handling costs, and applicable sales tax, if any. Depending on the tax laws in your state, you may be required to pay use tax on purchases for which we do not collect sales tax.

 
11.4

Delivery. We will deliver the products you purchased to a common carrier at our warehouse for shipment to the destination in the continental United States that you select (we do not ship to Canada); other details regarding shipping and delivery are described in our Shipping Policy. You receive title and you bear all risks of loss and damage to the products from the time we deliver the products to the carrier at our warehouse.

 
11.5

Cancellations, returns. We do not accept any cancellations or returns, except as specified in our Return & Cancellation Policies or required by applicable law. Without limiting the generality of the foregoing, we do not accept any returns to HUGO BOSS retail stores.

 

12. Indemnification

12.1

To the extend permitted by law, you agree to indemnify, defend and hold HUGO BOSS and its affiliates harmless from any liability, loss, claim, expense, and cost, including reasonable attorneys’ fees, arising from or related to your use of this Site and/or your breach of these Terms and Conditions.

 

13. Miscellaneous

13.1

These Terms and Conditions constitute the entire, full and complete agreement between yourself and HUGO BOSS.

 
13.2

HUGO BOSS reserves the right at any time and from time to time to change the present Terms and Conditions and to modify or discontinue temporarily or permanently, the Site (or any part thereof) with or without notice. This also includes modifying or completely ceasing specific offers and services with a cost obligation. You agree that HUGO BOSS shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site.

 
13.3

Each section, paragraph, part, term, and/or provision of these Terms and Conditions shall be considered severable; and if, for any reason, any provision herein is determined to be invalid and contrary to, or in conflict with, any existing or future law or regulation by a court or agency having valid jurisdiction, such provision shall not impair the operation, or have any other effect upon, other provisions of these Terms and Conditions as may remain otherwise intelligible, and the latter shall continue to be given full force and effect to bind you and HUGO BOSS; and said invalid provisions shall be deemed not to be part of these Terms and Conditions.

 
13.4

The law of the State of New York and of the United States, excluding their choice of law provisions, will be applicable.

 
13.5

The legal venue is the U.S. District Court for the Southern District of New York.

 
13.6

The present Terms and Conditions can be downloaded as PDF.

 

14. Contacting us

Please feel free to contact us with any comments, questions, complaints or suggestions you may have regarding our products or the Site by sending an e-mail to customerservice@hugoboss-store.com or by contacting:

HUGO BOSS FASHIONS, INC.
601 West 26th St, 8th Floor
New York, NY 10001

Privacy Statement

In this Website Privacy Statement (“Statement”), we, HUGO BOSS Fashions, Inc., 601 West 26th Street, New York, NY 10001 (hereinafter referred to as "HUGO BOSS”, “we”, “us” or “our”), describe what personal information we collect through those web pages at www.hugoboss-store.com that we control and on which we display a direct link to this Statement (the “Site”) and how we collect and use such data.

Scope

This Statement covers only data collected through the Site. It does not apply to any other data including, without limitation, data that we collect through other web pages at www.hugoboss-store.com or offline, or data that others collect on websites that are linked or linking to the Site.

Types of Data HUGO BOSS Collects, Collection Methods, and Collection Purposes

Through the Site, we receive and collect data that you actively submit as well as data that we passively track:

Actively Submitted Data: When you purchase products through our Site, sign up for a newsletter, participate in promotions or otherwise actively send us data, you are providing, and we collect, data such as your name, email address(es), billing address(es), delivery address(es), telephone number(s), and credit card information. In each such instance, you will know what data we collect through the Site, because you actively submit it. We collect actively submitted data primarily for the purpose for which you originally sent us the data (for example, to sell and deliver products). We may also use this data internally as research data to improve our products and services, and for purposes of advertising, promoting, and informing you about products, services, initiatives, and events; you can opt out of receiving marketing emails as explained below.

Passively Tracked Data: When you visit the Site, we also passively track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the Site, the Internet address of websites from which you link to our Site, the computer technology you are using and your movements and preferences on our Site. We use technology that many other websites employ, including, without limitation, cookies, to collect information such as the aforementioned. We may also use such cookies to collect information in connection with future visits from that Site, to recognize you as a previous visitor and to track your activity on the Site. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the Site might not work without cookies. We reserve our right to also use other technologies such as Internet tags, web beacons, and navigational data collection tools (log files, server logs, or click stream). We collect passively tracked data primarily for purposes of administering, protecting and improving our Site and our systems, to better understand the preferences of our Site visitors, to identify server problems, to compile aggregated statistics about Site usage, to help personalize your experience of our Site, and to personalize offers.

Combinations: We may combine passively tracked data with data that you actively submit so as to, for instance, provide better service to Site visitors, customize the Site based on your preferences, compile and analyze statistics and trends, to otherwise administer and improve the Site for your use, and to personalize offers (for example, combined information may allow us to recommend products to you based on what you have liked in the past).

Disclosure of Personal Information

We are not in the business of selling or renting your information to telemarketers. We do not share your personal information with others, except as follows:

  • We freely share your information with our corporate affiliates including, without limitation, HUGO BOSS AG in Germany.
  • We also grant access to your information to affiliated and unaffiliated service providers and third parties that process or maintain data on our behalf, freight forwarders, carriers, and such individuals or companies that conduct, manage or otherwise handle our marketing and promotional campaigns. Such third parties are subject to strict confidentiality obligations and may access and use your information only in accordance with our instructions and not for their own purposes.
  • We may also share your information to respond to law enforcement requests, court orders or other legal process or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, physical threats to you or others or as otherwise required by any applicable law or regulation.
  • Finally, we may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business.

Access and Correction

Please keep your personally identifiable information, accurate, current, and complete by routinely updating your user profile or by contacting us as specified below.

Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from the Sites may not be secure.

Opt-Out, Communication Preferences

You may modify your communication preferences and/or opt-out from specific communications at any time by choosing the unsubscribed option in the e-mail.

Effective Date, Amendments

This Privacy Policy is effective March, 15th 2010. We reserve the right to amend it from time to time and if we change it materially, we will post a revised version on the Site. Please check back periodically, and especially before you provide any personally identifiable information to us.

Links to Other Web Sites

This Site contains links and references to other web pages to which this Privacy Statement does not apply. We encourage you to read the privacy statement or policy of every web page you visit.

Contact Us (regarding California Privacy Rights or other topics)

Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this Statement as follows.

California Civil Code Section 1798.83 permits HUGO BOSS customers who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to customerservice@hugoboss-store.com or write to us at:

HUGO BOSS FASHIONS, INC.
601 West 26th St, 8th Floor
New York, NY 10001

The present Privacy Statement can be downloaded as PDF.

TECHNICAL INFORMATION

The HUGO BOSS Online Store has been optimized for a screen resolution of 1024 x 768 px. You will also need a recent version of a browser such as Internet Explorer, Mozilla, Firefox, Safari or Opera. To enjoy the full range of features offered by the Online Store, you will also need a recent version of the Flash Player plug-in (version 9 or higher).