DELIVERY RATES & FEES
|Method||Estimated Delivery Time||Shipping Fee|
|Standard (ground)||5 to 7 business days||$  7.95|
|Express||2 to 3 business days||$ 15.00|
|Next-Day||Next business day*||$ 25.00|
*If order placed by 11:00 AM ET / 8:00 AM PT Monday through Friday.
HUGO BOSS uses UPS or USPS as delivery carriers.
Following credit card authorization and verification of information, you will receive your order within approximately five to seven business days (Monday through Friday, not including holidays).
HUGO BOSS offers free shipping on all orders of $195 or more. Free shipping applies to standard ground shipping orders only. The $195 minimum for free shipping is based on merchandise only. Gift certificates, gift cards, taxes and additional shipping and handling do not count toward the qualifying amount. The total order amount after any discounts are applied must be over $195 to qualify for free shipping. Previous purchases are not eligible for adjustments. If you choose to ship standard ground and are shipping to multiple addresses, you will receive free shipping on all shipping destinations if over $195 in merchandise is shipped to each single address.
Orders placed with express shipping Monday through Friday (excluding holidays) before 11:00 AM ET / 8:00 AM PT will arrive within two business days, pending credit card authorization and verification. Orders placed with express shipping Monday through Friday after 11:00 AM ET / 8:00 AM PT, or on weekends and holidays, will arrive within two to three business days. Express shipping to rural routes and remote locations typically arrives within three to four business days. Fragrances are not available for express shipping.
Orders placed with next day shipping Monday through Friday (excluding holidays) before 11:00 AM ET / 8:00 AM PT will arrive within one business day, pending credit card authorization and verification. Orders placed with next day shipping Monday through Friday after 11:00 AM ET / 8:00 AM PT, or on weekends and holidays, will arrive within two business days. Next day shipping to rural routes and remote locations typically arrives within two to three business days. Fragrances are not available for express shipping.
HUGO BOSS ships to all 50 U.S. states, including Alaska and Hawaii. For shipments to American Samoa, Guam, Marshall Islands, Micronesia, Northern Marianas, Palau, Puerto Rico, US Virgin Islands and P.O. Boxes merchandise is shipped via U.S. Postal Service Priority Mail and please allow five to ten business days for delivery. Our online store is proud to offer shipping to APO/FPO addresses. Unfortunately, at this time we do not offer express shipping services to APO/FPO and we do not ship internationally.
ORDER STATUS & TRACKING
Information regarding the status of your order will be sent to you via email. If you have not received an order confirmation email shortly after placing your order, please first check your email spam filter before calling HUGO BOSS customer service. When your order ships from our warehouse, you will receive a shipping confirmation e-mail containing tracking information for your packages. If you’ve received your tracking information, please click here to track your shipment. Note that for some orders, items may ship in separate packages. Information on partial shipments will be noted on the packing slips included in each package. If you do not receive your entire order within five to seven days, please contact HUGO BOSS customer service by calling 1-800-HUGOBOSS or by emailing email@example.com.