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Free Shipping & Returns All the Time

Free Basic Alterations*

Order Status

Order Status

Once your order has shipped, you will receive a shipping confirmation email with your tracking information which you can track online at www.ups.com. If you do not receive your order within 5-7 business days via Standard Shipping or by the specified date for expedited shipping options, please contact our Customer Service team at 1-800-484-6267 or by emailing customerservice@hugoboss-store.com.

For registered users: You may view the status of your order through email notifications or by signing into My Account to check the status of your order in your Order History.

For non-registered users: You may view the status of your order through email notifications or by contacting Customer Service at 1-800-484-6267 or by emailing customerserivce@hugoboss-store.com. Orders placed as a Guest are not stored or retrievable on our website.

General Information

General Information

HUGO BOSS ships to all 50 U.S. states, including Alaska and Hawaii. Our online store is proud to offer shipping to APO/FPO addresses. For shipments to American Samoa, Guam, Marshall Islands, Micronesia, Northern Marianas, Palau, Puerto Rico, US Virgin Islands and P.O. Boxes merchandise is shipped via U.S. Postal Service Priority Mail and please allow five to ten business days for delivery. Unfortunately, at this time we do not offer express shipping services to APO/FPO addresses.

The HUGO BOSS Online Store does not ship internationally. We do not ship to Canada, Mexico or to freight forwarding companies at this time. To find a store nearest to you, please visit our Store Locator.

Standard Shipping

Standard Shipping

Following credit card authorization and verification of information, you will receive your order within approximately five to seven business days (Monday through Friday, not including holidays).

HUGO BOSS offers free shipping on all orders. Free shipping applies to standard ground shipping orders only. Previous purchases are not eligible for adjustments. If you choose to ship standard ground and are shipping to multiple addresses, you will receive free shipping on all shipping destinations.

You will be notified by e-mail as soon as your order has been shipped.

Express Shipping

Express Shipping

Orders placed with express shipping Monday through Friday (excluding holidays) before 11:00 AM ET / 8:00 AM PT will arrive within two business days, pending credit card authorization and verification. Orders placed with express shipping Monday through Friday after 11:00 AM ET / 8:00 AM PT, or on weekends and holidays, will arrive within two to three business days. Express shipping to rural routes and remote locations typically arrives within two to three business days. Fragrances are not available for express shipping. Unfortunately, at this time we do not offer express shipping services to P.O. Boxes.

Next Day Shipping

Next Day Shipping

Orders placed with next day shipping Monday through Friday (excluding holidays) before 11:00 AM ET / 8:00 AM PT will arrive within one business day, pending credit card authorization and verification. Orders placed with next day shipping Monday through Friday after 11:00 AM ET / 8:00 AM PT, or on weekends and holidays, will arrive within two business days. Next day shipping to rural routes and remote locations typically arrives within two to three business days. Fragrances are not available for express shipping. Unfortunately, at this time we do not offer next day shipping services to P.O. Boxes.

International Shipping

International Shipping

The U.S. HUGO BOSS Online Store does not ship internationally at this time. We do not ship to Canada or Mexico. To find a store nearest to you internationally, please visit our Store Locator.

To shop one of our many HUGO BOSS country-specific websites, select CHANGE COUNTRY at the bottom left hand side of the website. HUGO BOSS currently has online stores in the following countries:

Germany
France
Netherlands
United Kingdom
United States
Switzerland
Spain
Portugal
Belgium
Luxembourg
Italy